Privacy Policy
At COLUSA Rent a Car, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy explains how we collect, use, share, and protect your information.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and mailing address. Payment Information: Credit card details and billing address. Reservation Information: Rental preferences, travel dates, and location details. Communication Information: Messages sent via SMS, phone calls, emails, or other methods of communication. Website Data: Information collected through cookies or tracking technologies when you visit our website.
2. How We Collect Information
We collect information in various ways, including:
Through forms on our website
During phone calls with our customer service team
Via SMS opt-ins
When you make a reservation
In person at our rental locations
Through cookies and tracking technologies on our website
3. How We Use Your Information
We use your information for the following purposes:
Processing reservations and providing rental services
Communicating with you about your reservations, updates, and reminders
Marketing purposes, such as sending promotional messages or special offers
Customer service and to respond to inquiries or requests
4. Sharing Your Information
We may share your personal information with:
Our software providers who assist us in managing our reservations, payments, and communications.
We do not sell or share your information with unauthorized third parties for marketing purposes.
5. Use of Cookies and Tracking Technologies
We may use cookies and similar tracking technologies on our website to enhance your experience. Cookies help us understand your preferences and improve our services. You can manage your cookie preferences through your browser settings.
6. How We Protect Your Information
We use secure servers and encryption protocols to protect your personal information from unauthorized access, alteration, or disclosure. We are committed to maintaining the confidentiality of your data.
7. Your Choices and Rights
You have the right to:
Opt-out of marketing communications: You can unsubscribe from our emails by clicking the "unsubscribe" link provided in each email. For SMS communications, reply "STOP" to opt out. Access and update your information: You may request access to the personal information we have about you, or request corrections to any inaccuracies.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. If you wish to request the deletion of your data, please contact us at [your contact information].
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated policy on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
COLUSA Rent a Car
3935 NW 26TH ST
MIAMI, FL 33142
support@colrac.com
+1 954-807-4669